Legal Document

84bd's Privacy Policy – Your data, our responsibility

This page explains in detail how 84bd collects your personal data, why it is stored, and how it is kept secure. We believe transparency is the foundation of trust.

Last Updated: January 2026  ·  Bengali Version
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Encryption
SSL 256-bit
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Data Sales
Strictly Prohibited
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Total Sections
12 Sections
International Standards
GDPR Compliant

How We Protect Your Privacy

A snapshot of the key pillars of 84bd's data protection framework

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Advanced Encryption

All data transmissions are secured with SSL 256-bit encryption. Your login, payment, and personal information are sent through fully encrypted channels.

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Secure Data Storage

Your data is stored on secure servers. Firewalls, access controls, and regular security audits are in place to prevent unauthorized access.

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Data Is Never Sold

84bd never sells your personal data to third parties. In the limited cases where data is shared with partners, you will always be informed.

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Your Controls

You have full rights to view, correct, or request deletion of your data at any time. Simply contact our support team to exercise any of these rights.

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Cookie Transparency

84bd clearly discloses which cookies it uses and why. You also have the option to reject non-essential cookies.

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Fast Response

84bd responds to all privacy-related requests within 48 hours. For complex matters, we work to provide a resolution within 30 days.

Notice: This Privacy Policy applies to all services on the 84bd platform. By using the platform, you are deemed to have read and accepted this policy.

1
Introduction – Why We Created This Policy

84bd is an international-standard online betting and gaming platform that has earned the trust of millions of users in Bangladesh. The foundation of that trust is our commitment to data protection.

When you use 84bd, we collect certain information. This Privacy Policy clearly explains what data is collected, why it's collected, how it's used, and what rights you have.

We adhere to international data protection standards. This policy has been developed in alignment with the principles of the GDPR (General Data Protection Regulation).

2
What Data We Collect

84bd collects user data in several ways. A full breakdown is provided below:

Data Type What Is Collected When It Is Collected
Identity Information Name, date of birth, nationality During registration and KYC verification
Contact Information Email, phone number, address When creating an account
Financial Information Payment methods, transaction history On deposit/withdrawal
Technical Information IP address, device information, browser Automatic with every session
Usage Data Betting history, preferred games, session times While using the platform
Contact Log Support chat, email correspondence When contacting our support team
Sensitive Data

We do not collect any specially sensitive data (such as religious affiliation, political views, or health information). Copies of identity documents collected as part of KYC are used solely for verification purposes.

3
How We Use Your Information

84bd uses your data solely for the following purposes:

  • Account Management: Creating accounts, verifying logins, and maintaining platform security.
  • Service Delivery: To ensure smooth operation of betting, gaming, and payment services.
  • Identity Verification: Completing KYC and AML processes in compliance with legal obligations.
  • Contact: Important updates, transaction confirmations, and customer support.
  • Personalization: Showing offers and content tailored to your preferences (with your consent).
  • Fraud Prevention: Detecting and preventing suspicious activity.
  • Analytics & Improvement: Anonymous analytics used to improve platform performance.

We never use your data for marketing without your consent. Every marketing communication includes an option to unsubscribe.

4
Data Sharing with Third Parties

84bd does not sell your data. However, it may be shared with trusted partners in the following limited circumstances:

  • Payment Processors: Bkash, Nagad, Rocket – only the minimum information needed to complete transactions.
  • KYC Service Providers: Licensed third parties for identity verification.
  • Game Software Providers: Limited data necessary for game operations.
  • Legal Authorities: When required by court order or legal obligation.
  • Security Partners: To prevent fraud and cyberattacks.

Every third-party partner is bound by a confidentiality agreement and may only use your data for specified purposes.

Important: 84bd does not share your personal data with any advertising networks, data brokers, or unrelated commercial entities.

5
Data Retention Period

How long 84bd retains your data depends on the type of data and the purpose for which it was collected:

  • Account Information: For the duration of active account use and a minimum of 5 years after closure (as required by law).
  • Financial Transaction Data: Generally up to 7 years, in accordance with international financial regulations.
  • KYC Documents: 5 years after account closure.
  • Betting History: Up to 3 years, or longer if required by law.
  • Support Conversations: Up to 2 years.
  • Log Files: Up to 1 year.

After the defined retention period, data is securely deleted or anonymised. If you request account deletion, all data not subject to legal obligations will be removed as promptly as possible.

6
Cookies & Tracking Technologies

84bd uses cookies and similar technologies on its website and app. Below are the types of cookies used and their purposes:

  • Essential Cookies: Maintaining login sessions and ensuring security – the platform cannot function without these.
  • Functional Cookies: Remembering your preferred language, theme, and settings.
  • Analytics Cookies: Collection of anonymous statistics to understand how the platform is used.
  • Performance Cookies: Measuring page load speed and server performance.

You can accept or reject non-essential cookies through your browser settings. Please note that disabling essential cookies may affect the availability of certain platform features.

Cookie Settings

You can manage cookies through your browser under Settings → Privacy & Security → Cookies. This option is available across all major browsers, including Chrome, Firefox, and Safari.

7
Your Rights

As a 84bd user, you have the following rights over your personal data:

  • Right to Access: You may request to know what personal data we hold about you.
  • Right to Rectification: You may request corrections to any inaccurate or outdated information.
  • Right to Erasure: You can request deletion of any data not required for legal compliance.
  • Right to Data Portability: You can request a copy of your data in a machine-readable format.
  • Right to Object to Processing: You can object to your data being used for specific purposes.
  • Right to Withdraw Consent: You can opt out of marketing communications at any time.

To exercise this right, support@84bd.imto email us. We will provide an initial response within 48 hours and work to resolve your issue within 30 days.

8
Security Measures

84bd uses industry-standard security technology to protect your data:

  • SSL/TLS Encryption: All data transmissions are protected with 256-bit encryption.
  • Database Encryption: Stored sensitive data is kept in encrypted form.
  • Two-Factor Authentication (2FA): An additional layer of security can be added to your account.
  • Firewall & DDoS Protection: Protecting servers against cyberattacks.
  • Regular Security Audits: Regular audits conducted by independent experts.
  • Staff Training: Regular staff training on data protection.

In the event of a data breach, affected users will be notified within 72 hours and immediate steps will be taken to minimize any damage.

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Protection of Minors' Data

84bd strictly prohibits the use of the platform by anyone under 18 years of age. Our policy on this matter:

  • Age verification is mandatory at registration and is re-confirmed during KYC.
  • Any account found to belong to a minor will be suspended immediately.
  • If a parent or guardian discovers that their child has a 84bd account, please contact us immediately at support@84bd.im.
  • Any data collected from minors will be deleted immediately.
10
Third-Party Services

The 84bd platform uses certain third-party services, such as game software, payment gateways, and analytics tools. These service providers may have their own privacy policies.

84bd does not control how these third parties handle data. However, we ensure that:

  • Every partner signs a data protection agreement.
  • They may only use your data for specified purposes.
  • Users are notified whenever a partner change occurs.
11
Privacy Policy Updates

84bd may update this Privacy Policy from time to time. When changes are made:

  • For significant changes, a notification will be sent to your registered email address.
  • A notice of changes will be displayed when you access the platform.
  • The "Last Updated" date at the top of this page will always reflect the most recent version.

Continued use of the platform after any changes will be considered acceptance of the updated policy.

12
Contact – Questions or Complaints

For any questions, requests, or complaints regarding this Privacy Policy, please get in touch with us:

  • Email: support@84bd.im (include "Privacy Request" in the subject line)
  • Live Chat: Available 24/7 on the 84bd platform
  • Response Time: Initial response within 48 hours, resolution within 30 days

Please Note: Protecting your data is our top priority. If you notice any suspicious activity or suspect a data breach, please notify us immediately.

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Your Data Is Safe – Get Started Now

Your privacy is fully protected at 84bd. Register today and enjoy betting with complete peace of mind — your data is always safe with us.

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